Resident Liaison Officer (Islington)

Job Type

Contract

Category

Resident Liaison Officer

Location

Islington

Salary

£14.00 p/h

The Role

  • One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year
  • Due to the increase in work they are looking for a Tenant Liaison Officer to help support the team within this role

The Role

  • You will be working with the team to ensure the delivering of a range of schemes within tenanted properties
  • Having previous experience would be beneficial with this position but not essential
  • Having good organisational skills and excellent customer service is a must
  • Liaising with tenants directly in regards to the work being completed
  • Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders
  • Assist in delivering excellent customer service
  • Liaise with tenants to schedule appointments for works to be completed to the contractor’s timelines
  • Deal with any tenant queries and liaise with the client and your colleagues to resolve

What you need to succeed?

  • To be a successful Tenant Liaison Officer within this role, you will have strong customer service skills, and great with finding solutions in order to deliver a great service
  • Also communicate well with the team and to organise works and ensure they are completed on time
  • Driving License & own vehicle is required

How to apply?

  • If you are interested in this position please forward you C.V. to apply highlighting suitable experience or call Jess Rushton to discuss the role further on 07831 592879.

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